Privacy Policy

Effective Date: September 2026

At OPORA, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, make a purchase, subscribe to our communications, or otherwise interact with us, and how that information may be used and shared.

1. Information We Collect

When you visit our website, place an order, contact us, or subscribe to our communications, we may collect information including:

  • Contact information: such as your name, email address, phone number, billing address and shipping address.

  • Order information: such as products purchased, order history and information necessary to process and fulfill your order.

  • Payment information: payments are processed through authorized third-party payment providers. OPORA does not directly store complete credit or debit card details.

  • Website and device information: such as IP address, browser type, device information, pages viewed, referring pages and interactions with our website.

  • Marketing information: such as your email address and communication preferences when you choose to subscribe to OPORA updates.

2. How We Use Your Information

We may use your personal information to:

  • Process, fulfill and deliver orders.

  • Send order confirmations, shipping updates and other transactional communications.

  • Respond to questions, requests and customer-service inquiries.

  • Provide collection previews, product updates and other marketing communications when you have chosen to receive them.

  • Operate, maintain and improve our website and customer experience.

  • Understand website traffic and how visitors interact with our website.

  • Detect or prevent fraud, misuse or security issues.

  • Comply with applicable legal, tax and regulatory obligations.

We do not sell your personal information for money.

3. Payment Processing

Payments made through our website are processed by third-party payment providers. These providers may collect and process payment and transaction information according to their own privacy policies and security practices.

OPORA does not directly store your complete payment-card information.

4. Cookies & Analytics

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website performance and, where applicable, support analytics or marketing.

Some cookies are necessary for functions such as shopping carts and checkout, while others may help us understand how visitors interact with OPORA.

Depending on the services enabled on our website and your location, you may be provided with options to manage certain cookies or tracking technologies.

You can also control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Any privacy or cookie choices offered through our website are intended to operate as described. New York specifically cautions businesses against presenting privacy controls that do not actually honor the user's selection.

5. How We Share Information

We may share personal information with service providers when reasonably necessary to operate OPORA, including providers that assist with:

  • Website hosting and e-commerce services.

  • Payment processing.

  • Order fulfillment and shipping.

  • Email and customer communications.

  • Website analytics.

  • Fraud prevention and security.

  • Professional, legal, accounting or compliance services.

These third parties may process information according to their own terms and privacy practices.

We may also disclose information where required by law, legal process, or where reasonably necessary to protect OPORA, our customers, or others.

6. Marketing Communications

If you choose to subscribe to OPORA emails, we may send you information about new collections, product releases, events, editorial content and other updates.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications relating to an order you have placed.

7. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration or loss.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

The FTC recommends that businesses collect only information they need, protect the information they retain and dispose of information appropriately.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, enforcing agreements and complying with applicable legal requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Choices & Privacy Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

You may contact us to request information about personal data we maintain about you or to request correction or deletion where applicable.

You may also unsubscribe from marketing communications at any time.

To make a privacy-related request, please contact hello@oporaatelier.com

We may need to verify your identity before completing certain requests.

10. Children's Privacy

OPORA is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take appropriate steps to delete it.

11. Third-Party Websites & Services

Our website may contain links to websites or services operated by third parties. OPORA is not responsible for the privacy practices, content or security of websites or services we do not control.

We encourage you to review the privacy policies of those third parties when interacting with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, services or applicable requirements.

Any updated version will be posted on this page with a revised effective date.

13. Contact

For questions, requests or concerns regarding this Privacy Policy or OPORA's privacy practices, please contact:

OPORA
 New York, NY
hello@oporaatelier.com